Sutherland Recruitment Drive 2025: Hiring Associate Help Desk – Freshers Apply Now

Are you a recent graduate looking for your first job in the tech support or help desk domain? Sutherland is hiring Associate Help Desk roles across Mumbai, Hyderabad, Bangalore, Cochin, Chennai, and Bhopal for the 2025 intake. This is a fantastic opportunity for freshers from any background to kick-start their careers in the customer support industry!

✅ Job Overview

1. Company Name: Sutherland

2. Job Title: Associate Help Desk

3. Job Type: Full-time (Onsite)

4. Location: Mumbai, Hyderabad, Bangalore, Cochin, Chennai, Bhopal

5. Category: Support / Customer Service

6. Salary: As per company norms

7. Experience: Freshers (2025 Passouts Welcome)

8. Requisition ID: 744000069485945

🎓 Eligibility Criteria

1. Any Graduate / Post Graduate (UG or PG in Arts, Science, Commerce, Engineering, Pharma, MBA, MCA)

2. 2025 Passouts can apply

3. No prior experience needed

4. Must reside within 25 km of the selected office location

🧠 Required Skills

1. Excellent English communication (spoken & written)

2. Strong analytical thinking & typing skills

3. Willingness to work night shifts or rotational shifts

4. Customer-centric mindset with a problem-solving attitude

💼 Roles and Responsibilities

1. Resolve customer requests via email, chat, social media, or calls

2. Meet SLA targets and productivity goals

3. Follow all data security and non-disclosure policies

4. Participate in upskilling and e-learning programs

5. Attend feedback sessions and improve continuously

6. Maintain 100% schedule adherence

⏱️ Working Hours & Perks

1. 8 hours work + 1-hour break

2. 5 or 6 working days per week

3. Cab facility available (within 25 km radius of the office)

🚀 Why Join Sutherland?

Sutherland is a global leader in customer experience and digital transformation. If you’re looking to build a career with real growth, learning, and development, this is your chance!

📢 How to Apply

Interested candidates can apply through Sutherland’s official career portal or stay tuned to FreshCluster for direct application links.

Apply Link: Click here